Refunds
All sales are final, and we do not offer refunds. We encourage you to contact us with any questions before making a purchase to ensure satisfaction.
Exchanges
We only exchange items if they are defective or damaged. To request an exchange for the same item, please email us at info@lunartraditions.com. You may be required to return the defective item before we process the exchange. Shipping times for exchanged items may vary based on your location.